Warranty
We've heard it said that "NoLimitz masts are the next best thing to a lifetime warranty."
Strength was the driving force behind the inception of NoLimtiz masts. No matter how gnarly the conditions you confront might be, you’ll go out there knowing that you are operating with the most durable mast made and that your NoLimitz mast can take a beating.
We stand behind our products because we make them right here in White Salmon, WA with total control over the entire manufacturing process, which is certified to the Aerospace AS9100 quality standard. From the aerospace grade materials, experienced craftsmanship, and certified manufacturing process, NoLimitz really does have your back.
The main reason why our masts are purchased today is because people know that our masts don’t break. The next time you go to your local spot, look around and see who is rigging a sail with a 20 year old Original Skinny. When you see more than a couple, you’ll understand how many believe that NoLimitz very well might be the next best thing to a "life-time warranty."
Terms
Your mast is covered for 1-year from retail purchase against any manufacturing defects. However, it has been proven for over 25-years that we are experts at what we do, and historically we have not had any issues. In the super rare case that you have a mast break, please contact the shop where you purchased your mast from. They will contact us and we will make sure you are taken care of properly.
We are a no-hassle, no BS company, and we stand by our products. The vast majority of breaks that we see is because there was a gap in between the top and the bottom of the mast when it was rigged. When impacted, if the top and the bottom of the mast aren’t completely together, it will cause area around the ferrule to fracture. You can prevent this by running your hand down your luff every time you rig your sail before you go out to ensure the mast halves are completely together. If they’re not, derig and rerig to remove the gap. Otherwise, your mast won’t survive a big bail like the one below.
You can rest easy with your NoLimitz mast.
No Gimmicks
Some brands use marketing techniques or gimmicks, such as a “2-year” warranty, to tempt you to buy their masts. But realistically, if there was a manufacturing defect, your mast would likely break on the first rig or sailing session. If by very rare chance your NoLimitz mast breaks within the first year, or even 2-year period, contact the shop where you purchased the mast and they will contact us. We will make sure you get taken care of properly. Please read some of our testimonials below.
Dana Miller
“I get a lot of heat for sailing alone in what some may consider life-threatening conditions. (Please don’t tell my mother.) But I’m not alone. The crew at NoLimitz has my back in a huge way. Tirelessly tweaking and innovating the skinny ever since the early nineties. I am so grateful. Those masts make me brave. With respect and gratitude.”
NoLimitz Rider since 1992
Mark Ames - Big Winds
“Big Winds has been partnered with NoLimitz for about the past 20 years (who else remembers 1-piece masts?) with the common goal of offering the highest performance, most -durable, and most widely compatible windsurfing masts available, all at a fair price.
I personally can’t remember the last time I saw a NoLimitz mast come through our door needing warranty service! NoLimitz continues to meet our expectations for not only great products, but also for consistently fast and friendly service. Thanks to the crew at NoLimitz, and here’s to another great 20 years!”
Andy McKinney - Wind NC
“The only thing better than the great NoLimitz warranty program is NEVER HAVING TO USE IT. Here at Wind-NC, we choose NoLimitz masts for our massive rental fleet. Why? We need something that is extremely durable, very light, and attractively priced. NoLimitz masts offer all of that and more- including the peace of mind knowing that if something does go wrong with your mast, they’ll take care of it for us. It is a No Brainer decision to use NoLimitz Masts.”
Northwave Sails
“After one too many swims back to the beach from breaking so many of the old standard diameter masts, we started testing and appreciating the Nolimitz Skinny masts back in the early 90’s. The rumors are true, and time has proven these Nolimitz skinny’s just don’t break!
Manufactured by an aerospace co. using the highest technology and latest materials available, they are literally the toughest and most reliable mast we have ever used on our sails.
Their QC is top-notch, and the product is always consistent.
Their customer service has always been great. Northwave highly recommends NoLimitz!”
Northwave Sails www.northwavesails.com
